PRIVACY POLICY

PT AIR AGE REVERSE (PT PMA)

Last updated: 1 May 2026

1. Overview

PT AIR AGE REVERSE (PT PMA) (“Company”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal data we collect through the website www.ageinreverse.me and our sales channels, how we use and protect it, and what rights you have in relation to it.

We process personal data in accordance with the Republic of Indonesia’s Law No. 27 of 2022 on Personal Data Protection (“UU PDP”) and its implementing regulations.

2. Data We Collect

We collect only the data we reasonably need to communicate with customers and complete transactions, including:

·       Name

·       Phone number (including WhatsApp)

·       Email address

·       Billing and delivery address

·       Company details (for B2B clients)

·       Order, quotation, and transaction details

·       Correspondence with us (emails, chat, WhatsApp messages, support requests)

We may also collect limited technical data — such as IP address, browser type, device information, and pages visited — to operate, secure, and improve our Website.

3. How We Use Data

We use personal data strictly for legitimate business purposes, including:

·       Responding to inquiries and providing quotations

·       Processing orders and payments

·       Coordinating delivery, installation, and after-sales service

·       Providing customer support and warranty handling

·       Maintaining internal records and meeting accounting and tax obligations

·       Operating, securing, and improving our products, services, and Website

·       Complying with applicable law and protecting our legal rights

We do not use personal data for unrelated purposes.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal bases under UU PDP and, where relevant, equivalent international data-protection principles:

·       Performance of a contract (e.g., fulfilling your order)

·       Compliance with a legal or regulatory obligation

·       Your consent, where required

·       Our legitimate business interests (e.g., securing our Website, preventing fraud, improving services), balanced against your rights

5. Data Sharing

We do not sell personal data.

We may share data only where necessary to operate our business, including with:

·       Payment providers and banks

·       Logistics, shipping, and delivery partners

·       Installation teams or contractors

·       IT, hosting, communications, and cloud service providers

·       Professional advisors (e.g., accounting, tax, legal)

·       Government authorities where required by law

We require third parties handling personal data on our behalf to apply reasonable security and confidentiality measures.

6. International Transfers

Because we serve customers outside Indonesia and work with international suppliers and service providers, personal data may be transferred to, stored in, or accessed from countries outside Indonesia. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place, consistent with UU PDP and the data-protection laws of the recipient country.

Visitors from the European Union, the United Kingdom, or other jurisdictions with specific data-protection laws may have additional rights under their local laws. Please contact us if you would like further information on how those rights apply.

7. Data Retention

We retain personal data only for as long as needed to complete transactions, provide support, maintain customer records, comply with legal, accounting, or tax obligations, and protect our legal rights. When data is no longer required, we will securely delete or anonymize it.

8. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or misuse. However, no system can guarantee absolute security, and you share information with us at your own risk.

9. Your Rights

Under UU PDP, and to the extent applicable under your local law, you have the right to:

·       Access the personal data we hold about you

·       Request correction of inaccurate or incomplete personal data

·       Request deletion of your personal data, subject to legal and operational retention requirements

·       Withdraw your consent where processing is based on consent

·       Object to or restrict certain processing of your personal data

·       Request a copy of your personal data in a structured format

·       Lodge a complaint with the relevant data-protection authority

To exercise any of these rights, please contact us at welcome@ageinreverse.me. We may need to verify your identity before acting on your request and will respond within a reasonable time frame in line with applicable law.

10. Children

Our Website and products are not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Third-Party Links

Our Website may contain links to third-party websites, platforms, or social media channels. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before sharing personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our Website with a revised “Last updated” date. Material changes will be communicated where required by law.

13. Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

PT AIR AGE REVERSE (PT PMA)

Email: welcome@ageinreverse.me

Website: www.ageinreverse.me

14. Governing Law

This Privacy Policy is governed by, and construed in accordance with, the laws of the Republic of Indonesia, including Law No. 27 of 2022 on Personal Data Protection.